Frequently Asked Questions
🛍️ Orders & Payment
How do I place an order?
Browse, add to cart, and checkout — simple as that!
What payment methods do you accept?
We accept PayPal, Apple Pay, Visa, MasterCard, Amex, and more.
Can I change/cancel an order?
Yes, within 24 hours. Email us at support@mamidiva.com.
How can I track my order?
You’ll get a shipping email with tracking once it ships.
🚚 Shipping & Delivery
Where do you ship?
Worldwide! See our Shipping Page for more.
What if my order is lost/damaged?
Email us ASAP — we’ll help make it right.
🔁 Returns & Refunds
What is your return policy?
See our full Return Policy.
Do you offer refunds or exchanges?
Refunds: yes. Exchanges: not at this time.
How do I start a return?
Email returns@mamidiva.com or use our site chat.
👗 Products & Stock
Are your products good quality?
Absolutely — we work with trusted manufacturers only.
What if something is sold out?
Click “Notify Me” on the product page to get an alert.
Where can I find product materials?
Check the product description or email us with questions.
👤 Account
How do I create an account?
Tap the menu or avatar icon, then “Create Account.”
How do I update my info?
Log into your account dashboard anytime.
I forgot my password. Now what?
Click “Forgot Password” on the login page and follow the steps.